Privacy Policy

Effective Date: 8/24/2025

At GoShopPets.com (“we,” “our,” or “us”), your privacy is important to us. This Privacy Policy outlines how we collect, use, protect, and share your personal information when you visit our website or make a purchase.

1. Information We Collect

We collect information to process your orders and improve your shopping experience.

a. Personal Information

When you make a purchase or contact us, we may collect:

• Name

• Email address

• Billing and shipping address

• Phone number

• Payment details (processed securely via third-party providers)

b. Non-Personal Information

Automatically collected data includes:

• IP address

• Browser and device type

• Pages visited and time spent

• Referral source (e.g., search engine, ad, or social media)

2. How We Use Your Information

We use your information to:

• Process and fulfill your orders

• Provide order confirmations and customer support

• Send promotional emails if you opt in (unsubscribe anytime)

• Improve website performance and user experience

• Detect fraud and ensure site security

3. Sharing Your Information

We do not sell or rent your personal information. We may share your data only with:

• Trusted third-party service providers (e.g., payment processors, shipping carriers)

• Marketing and analytics services (under strict confidentiality)

• Legal authorities when required by law

4. Cookies and Tracking Technologies

We use cookies to:

• Save your shopping preferences

• Analyze traffic and user behavior

• Enhance your browsing experience

You can disable cookies through your browser settings, but some features of the site may not function properly.

5. Data Security

We use industry-standard security protocols to protect your information. However, no online system can be guaranteed to be 100% secure.

6. Your Rights and Choices

You may:

• Access or update your personal information

• Request deletion of your data (unless we are required to retain it by law)

• Opt out of promotional communications

• Control cookie settings via your browser

7. Third-Party Links

Our site may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites.

8. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted here with the new effective date. Your continued use of the site signifies acceptance of the updated policy.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us via our Contact page.